Privacy policy [GDPR]

TAKERA - Michal Makovec,
Osloboditelų 1577/6, Humenné 06601, Slovakia
ID: 44700792, Reg. OU Humenné, number ŽR 720 16036
(hereinafter referred to as 'Michal Makovec - TAKERA Sports')

We are committed to protecting the privacy of our website visitors and users of our services. We respect the privacy of all data subjects with whom we are in contact; regardless of whether we process personal data ourselves or by other parties. It is important for us that everyone understands which personal data we process about you, why we do it and what your rights are. Therefore, we invite you to read this Personal Data Protection Policy, which will provide you with more information about the processing of your personal data by our company Michal Makovec – TAKERA Sports.

This Personal Data Protection Policy determines how we process your personal data when performing activities as an operator or intermediary.

We may update this statement from time to time without notice. Therefore, we ask you to regularly familiarize yourself with its wording. This version of the statement was issued on 8/24/2021.

We may process personal data about you about visitors to our website/pages, depending on how you choose to communicate with us. Regardless of the situation, we promise that we will never sell, commercialize or use your personal data in violation of applicable data protection regulations.

Michal Makovec – TAKERA Sports respects your privacy, regardless of whether we process your personal data ourselves or on behalf of other parties. It is important for us that you understand what personal data we process about you, why we do it and what your rights are. Therefore, we invite you to read this Personal Data Protection Policy, which will provide you with more information about the processing of your personal data by Michal Makovec – TAKERA Sports.

Mobile phones and mobile applications

When browsing our site from a phone, tablet or similar device, our site is optimized. Your personal data is processed in the same way as when browsing from a computer.

What personal data we process

Personal data that you provide to us when ordering goods and the like.

Above all, it is the data necessary to process your order or claim, but also to send a newsletter, run a loyalty program, publish a reference, etc.

Cookies

We automatically process cookies.
A cookie is a short text file that is sent to the browser by visited websites. It allows them to remember information about individual visits to the site, which language is preferred and other settings. This is very useful because when you visit the page repeatedly, browsing is easier and more efficient,

Cookies can be either "persistent" cookies or "session" files: a persistent cookie will be stored in the web browser and will remain valid until a specified expiration date, unless it is deleted by the user before the expiration date; session cookies expire at the end of the user's session when the web browser is closed.

Cookies used by our service providers

Our service providers use cookies and these cookies can be stored on your computer when you visit our website .

We use Google Analytics to analyze the use of our website. The Google Analytics service collects information about the use of websites through cookies. The information collected about our website is used to compile reports on the use of our website. Google's privacy policy is available on this page.

We use the Facebook Pixel to analyze the use of our website. This service uses cookies to ensure that our ads are shown to the right people and to build advertising audiences. You can view the privacy policy of this service provider at this address

Management of files in Cookies

You can find information on the processing of cookies in the section Website and Cookies .

The purpose for which your personal data is collected and processed

Why and when we process your personal data:

When purchasing goods, so that we can fulfill and deliver your order to your satisfaction. In case of delivery problems or other obstacles, we can communicate with you and resolve the situation.

When providing services, communicating with you and solving questions and problems, it is necessary to communicate with you, and therefore we can help you based on the data provided. It is possible that there will also be cases when it will be necessary to transfer your data to third parties - carrier, service, etc.

When you register, if you provide us with your personal information, we can communicate with you and inform you about the status of your order.

In our marketing activity:

We will send you notifications about news, promotions, competitions and similar activities based on your consent. if you lose interest in this information, simply unsubscribe.

When evaluating the delivered goods and services provided. Based on your purchase, we may ask you to rate our work and the goods you have purchased.

In the exercise of your and our mutual rights and legitimate claims related, for example, to the performance of an inspection by a state authority, or to recover an outstanding claim and for other serious reasons.

On the basis of which we process your personal data

So that we can enter into and fulfill contracts

We need a substantial part of your personal data in order to conclude a purchase contract for the goods you are interested in. After concluding the contract, we will use your personal data to deliver the goods to you. This is a legal reason that allows us to process your order to our satisfaction.

Provision of your personal data to third parties

We will provide your data to third parties in the following justified cases:

 When delivering the goods: in order for us to deliver the selected goods to you by the carrier of your choice, it is necessary to provide him with your personal data, on the basis of which he will be able to deliver the goods to you directly. We will only provide the carrier with the data you fill in your order. This is primarily the following data: your first and last name, delivery address, phone number. the number on which the carrier can contact you and, if the goods have not been paid for in advance, also the amount that must be paid to the carrier when taking over the goods. The carrier can only use your personal data for the purpose of delivering the goods and is then obliged to delete them immediately.

 When delivering goods that are not in stock with us: it may happen that some types of goods are in the warehouse of our contractual partner. In order for the ordered goods to be delivered to you as soon as possible, to complete the order, we must transfer your personal data to our contractual partner, who will process the order. We will primarily provide the following data to the contractual partner: your first and last name, delivery address, phone number. the number on which the carrier can contact you and, if the goods have not been paid for in advance, also the amount that must be paid when taking over the goods. The contractual partner will pass your provided personal data to the carrier so that the goods can be delivered directly to you. Both third parties will use your personal data exclusively for the purpose of processing and delivering the order and will then delete them immediately.

 When paying by payment card: we are not your bank and therefore do not have data about your payment cards. Your data is exclusively available to your bank and secure payment gateway.

Time of processing your personal data

We will process your personal data for the entire duration of the contractual relationship between us.

In the case of the processing of personal data for which consent has been granted, your personal data will generally be processed for a period of 7 years, or until such consent is revoked.

Personal data that are related to the fulfillment of our obligations either from the contract between us or are related to obligations arising from generally binding legal regulations (tax regulations) must be processed regardless of your consent for the period determined by the relevant legal regulations or in accordance with them (e.g. .for tax documents it is at least 10 years).

We process the data from your user account for the duration of the use of our services and usually for 5 years after their cancellation.

How we protect your personal data

Our technical security does not allow access to your personal data.

Password security

Password security is performed by our internet partner.

Your rights in connection with the protection of personal data

The possibility of withdrawing consent to the processing of personal data, correcting or supplementing your personal data, the right to raise an objection, request a restriction of processing, file a complaint against the processing of your personal data, but also the right to access it and the right to be informed about any violations of their security. These are all rights that we give you.

Supplementing and editing your personal data

You manage your personal data primarily through your user account (My Account). You can delete or change basic information about your person and change settings regarding the sending of business notifications, etc.

Deleting your personal data

If you are interested, you can ask us to delete your data. However, data deletion will not apply to data on documents that must be kept in accordance with the law (e.g. invoices, credit notes, etc.). If we need your data to exercise our rights against you, your request may be rejected (e.g. unpaid claim, ongoing complaint procedure).

Payment card data is not stored with us, but with the payment gateway. If you want to delete this data, you must contact the payment gateway through which you made the payment.

You have the right to delete your personal data in the following cases:

1.  Extinction of the purpose for which they were processed
2.  Revocation of consent to data processing and non-existence of a reason for their retention
3.  Objecting to their processing by proving that your interest meets all the prerequisites for such deletion
4.  Personal data is processed illegally
5.  The obligation to delete is established by a special legal regulation
6.  Personal data refer to minors

In this case, contact us via our email address.

Raising an objection

If you have specific reasons why you do not agree with the processing of your personal data, you can file an objection. File an objection via our email address info@takera.sk

Filing a complaint

If you are convinced that we are committing an illegal act by processing your personal data, you can file a complaint with the Office for Personal Data Protection. However, we are convinced that through mutual correct communication we will solve the problem that is bothering you in this regard. If it is necessary to deal with the protection of personal data, contact us at the phone numbers and email address listed in the contacts.